Return & Refund Policy

Thanks for shopping at MoldOff.com. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

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Testimonials

I am not sure that MoldOff® has ever been used to combat such a large-scale mold home-remediation project as this, as we took off lathe and plaster, ceilings… working from all angles. The question became, How much sweat equity are you willing to invest to make it happen? It cost us the $5,000 to have our contractor help us remove lathe and plaster – and to remediate some asbestos the environmental inspector had found – but the MoldOff® and safety / ventilation equipment was a minor investment compared to the estimates for the job to be contracted out. It has now been a year since our initial water-disaster, but our home is mold free, thanks to your product and advice. Thank you for giving our home back to us.

- MoldOff® Customer