Return & Refund Policy
Thanks for shopping at MoldOff.com. If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Recently a friend borrowed a dressy cotton tee shirt for a recruiting event she attended in search of employment. I am somewhat embarrassed to share with you that when she returned the shirt to me, it reeked of the most offensive worst body odor I have ever smelled in my life! I washed the shirt several times and even soaked it overnight in white vinegar (a ‘treatment” alleged to remove body odor from fabrics), to no avail – I could smell the odor through the vinegar. No matter how hard I tried to rid the shirt of her perspiration odor, it would not go away….until, in a last ditch effort to return my favorite tee to my wardrobe, I tried Devour Plus. I wet the shirt and saturated Devour Plus everywhere under the arm pit area of the shirt. To my unexpected surprise, after laundering the shirt the next day to remove the product, it now smells fresh, as well as TOTALLY and COMPLETELY rid of her perspiration odor! This result was so amazing that you may want to share this information with others. I have never experienced any product accomplish what Devour Plus did in the laundry product arena. Thank you for restoring my favorite tee shirt to my wardrobe! I truly thought it was a “gone-er.”