Return & Refund Policy

Thanks for shopping at MoldOff.com. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Recent Posts

Testimonials

I purchased a used car in January and didn’t realize until it got really warm that the former owner was a smoker (I am not). The heat really brought out the cigarette smell and I could barely stand to get into my car. I used almost an entire bottle of Febreeze but that really only masked the odor. Then I tried Devour Plus – I put a spray trigger on the bottle, sprayed the entire inside, headliner to carpeting – that’s all I did. I closed the car and let it sit overnight. The difference the next morning was amazing. It’s now been about a week, I only sprayed the one time and even my husband who is very sensitive to the smell of stale smoke can’t believe that there is no trace of the smell in my car. Thank you!

- Satisfied Customer